Privacy Policy

Global Visa Consults Ltd

Effective Date: 9 February 2025
Last Updated: 9 February 2025

Global Visa Consults Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

Identity Data – Name, date of birth, passport details, nationality.
Contact Data – Address, email address, phone number.
Educational & Professional Data – Academic history, qualifications, employment details, and CVs.
Financial Data – Payment details and transaction records.
Sensitive Data – Health or disability-related information (only when required for visa applications).
Technical Data – IP address, browser type, and usage data when you visit our website.

2. How We Collect Your Data

We collect data in the following ways:

Directly from you – When you fill out forms on our website, communicate with us via email, phone, or in person.
Through third parties – Universities, colleges, partner agencies, or reference providers.
Automatically – Via website cookies and analytics tools.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide study abroad visa consultancy services.
To process visa applications and communicate with immigration authorities.
To liaise with universities, colleges, and partner institutions.
To handle payments and invoices.
To provide customer support and respond to your queries.
To comply with legal and regulatory obligations.

4. Legal Basis for Processing Your Data

We process your personal data under the following legal bases:

Performance of a contract – When processing visa applications.
Legal obligation – To comply with UK laws.
Legitimate interests – For business operations and service improvements.
Consent – For marketing purposes (you may withdraw consent at any time).

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share your information with:

Universities, colleges, and institutions relevant to your application.
UK and foreign government authorities for visa processing.
Payment processors to handle transactions.
Regulatory bodies and law enforcement agencies where required by law.

6. Data Retention

We retain your personal data only as long as necessary for legal and business purposes. Generally:

Visa application records are kept for 6 years.
Financial records are kept for 7 years in compliance with tax laws.
Marketing data is retained until you withdraw consent.

7. Data Security

We implement strict security measures, including:

Encryption and secure servers to protect digital data.
Access controls ensuring only authorized staff can access data.
Regular audits to monitor security compliance.

8. Your Rights Under UK GDPR

You have the following rights:

Right to access – Request a copy of your data.
Right to rectification – Correct inaccurate information.
Right to erasure – Request deletion of your data.
Right to restrict processing – Limit how we use your data.
Right to data portability – Obtain your data in a structured format.
Right to object – Opt out of direct marketing.

To exercise these rights, contact us at info@globalvisaconsults.com.

9. Cookies and Tracking Technologies

We use cookies to improve user experience. You can manage cookie settings through your browser.

10. International Data Transfers

If we transfer your data outside the UK, we ensure adequate protection measures are in place, in line with UK GDPR requirements.

11. Complaints

If you have concerns about data privacy, you may contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Global Visa Consults Ltd
Address: HQ Woodside Place, 20-23 Woodside Place, Strathclyde Region, Glasgow, United Kingdom
Phone: +44 7473 777279
Email: info@globalvisaconsults.com
Website: www.globalvisaconsults.com

This Privacy Policy is subject to periodic updates. Please review it regularly for changes.